The Democracy of Systems Design
If Apple had the option, would they replace their store employees with programmable drones, flash-baked with spunk, knowledge, and an insatiable desire to help patrons find the ideal Apple product(s) for them? Perhaps they would succumb to the over-hyped controllability and precision afforded by robotic employees.
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Photo: Minutes before the release of the iPad 2, Apple store employees make a “high-five” lap around the plaza. By: prettygeeky.com